Script error found during opening Dynamics

Discussion:

(too old to reply)

Kane

2009-08-17 16:02:01 UTC

I just upgrade to the latest Canada Payroll tax update, when one of the user
who sign on to Dynamics after upgrade, she got the "Internet Explorer Script
Error" window pop up and saying "An error has occurred in the script on this
page"

Line: 335
Char: 6
Error: The data is invalid
Code: 0
URL:
file:///C:/Documents%20and%20Settings/UserA/Local%20Settings/Temp/tmpAD1.tmp

I tried to clear all the temp file in this folder but still no luck to get
rid of this message during loading Dynamics.

I asked the user to click on "Yes" button to continue "Do you want to
continue running scripts on this page?". How can I fix it, what is the
problem?

Thanks!

--
Kane

Richard Whaley -- MVP 2006-2008

2009-08-17 16:27:01 UTC

Permalink

Most probably rights. Does the user have full unrestricted rights to create,
update, and delete tables in this folder?
--
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users

Get our Free Tips and Tricks Newsletter and check out our books at
http://www.AccoladePublications.com

Post by Kane
I just upgrade to the latest Canada Payroll tax update, when one of the user
who sign on to Dynamics after upgrade, she got the "Internet Explorer Script
Error" window pop up and saying "An error has occurred in the script on this
page"
Line: 335
Char: 6
Error: The data is invalid
Code: 0
file:///C:/Documents%20and%20Settings/UserA/Local%20Settings/Temp/tmpAD1.tmp
I tried to clear all the temp file in this folder but still no luck to get
rid of this message during loading Dynamics.
I asked the user to click on "Yes" button to continue "Do you want to
continue running scripts on this page?". How can I fix it, what is the
problem?
Thanks!
--
Kane

Mariano Gomez

2009-08-17 17:51:01 UTC

Permalink

As Richard mentioned, this error is typical due to lack of permissions on the
temp folder.

Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com

Post by Richard Whaley -- MVP 2006-2008
Most probably rights. Does the user have full unrestricted rights to create,
update, and delete tables in this folder?
--
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users
Get our Free Tips and Tricks Newsletter and check out our books at
http://www.AccoladePublications.com

Kane

2009-08-17 20:58:03 UTC

Permalink

I checked the folder permission against the user, she has full access to this
folder. She can write and delete files from this folder.
--
Kane

Post by Mariano Gomez
As Richard mentioned, this error is typical due to lack of permissions on the
temp folder.
Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com

Mariano Gomez

2009-08-17 22:23:01 UTC

Permalink

Now, let's make sure we are talking about the same temp folder.

1) Close all applications on the user workstation
2) Go to Start > Run then type %temp%

That's the folder you should clear all temp files for and that's the folder
that the user needs to have proper permissions assigned for.

Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com

Post by Kane
I checked the folder permission against the user, she has full access to this
folder. She can write and delete files from this folder.
--
Kane

Alan

2009-08-21 16:43:39 UTC

Permalink

I'm having the same error with one of my users. I have deleted
everything in the %temp% directory and made sure he has full access to
it and he is still getting the error. I have watched the temp
directory as he is loading GP and I see files being created but the
error is still happening. Is there anything else to try?

Thanks,

Alan

On Aug 17, 5:23 pm, Mariano Gomez

Post by Mariano Gomez
Now, let's make sure we are talking about the same temp folder.
1) Close all applications on the user workstation
2) Go to Start > Run then type %temp%
That's the folder you should clear all temp files for and that's the folder
that the user needs to have proper permissions assigned for.
Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLChttp://www.maximumglobalbusiness.com
The Dynamics GP Blogster athttp://dynamicsgpblogster.blogspot.com

Post by Kane
I checked the folder permission against the user, she has full access to this
folder. She can write and delete files from this folder.
--
Kane

Most probably rights. Does the user have full unrestricted rights to create,
update, and delete tables in this folder?
--
Richard L. Whaley
Author / Consultant / MVP 2006-2008
Documentation for Software Users
Get our Free Tips and Tricks Newsletter and check out our books at
http://www.AccoladePublications.com

2009-10-26 16:14:03 UTC

Permalink

I have full permissions, and have cleared the %temp% folder. This did not
happen until I did the Windows updates (Vista) Nothing more than a BIG OLD
PAIN !!
THANKS

drose03

2009-10-27 13:50:01 UTC

Permalink

Hey,

We have a user who's receiving this exact error. It actually pops up
everytime the GP homepage is displayed or whenever you switch homepages of
any modules. She has full control to the %temp% folder, and all of the files
have been deleted from that folder. You can actually see files being created
when GP is launched. Does anyone else have any thoughts on what other
methods could correct this or be causing this?

Thanks!

Post by LS
I have full permissions, and have cleared the %temp% folder. This did not
happen until I did the Windows updates (Vista) Nothing more than a BIG OLD
PAIN !!
THANKS

unknown

2009-11-09 19:18:52 UTC

Permalink

Has anyone found the solution to this? I am having the same issue with a user. He has full permission, the temp folder is empty and it still occurs.

drose03 wrote:

Hey,We have a user who is receiving this exact error.
27-Oct-09

Hey

We have a user who is receiving this exact error. It actually pops u
everytime the GP homepage is displayed or whenever you switch homepages o
any modules. She has full control to the %temp% folder, and all of the file
have been deleted from that folder. You can actually see files being create
when GP is launched. Does anyone else have any thoughts on what othe
methods could correct this or be causing this

Thanks

"LS" wrote:

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Douglas Soltesz

2011-10-03 20:17:38 UTC

Permalink

My users were getting the same error running GP2010 SP2 and trying to access the report menu.

It turns out that the fix was to create a different directory in the user's profile.

Once we created
c:\documents and settings\username\application data\microsoft\Internet Explorer\UserData

Everything worked fine. For some reason GP needs that folder UserData to be created to run reports, even though the script error points to another location.

Doug

PS. If your using roaming profiles, you will need to add that directory to where ever you keep the profile when the user is logged out.

Post by Kane
I checked the folder permission against the user, she has full access to this
folder. She can write and delete files from this folder.
--
Kane

Now, let us make sure we are talking about the same temp folder.
1) Close all applications on the user workstation
2) Go to Start > Run then type %temp%
That's the folder you should clear all temp files for and that is the folder
that the user needs to have proper permissions assigned for.
Best regards,
--
MG.-
Mariano Gomez, MIS, MCP, PMP
Maximum Global Business, LLC
http://www.maximumglobalbusiness.com
The Dynamics GP Blogster at http://dynamicsgpblogster.blogspot.com

I am having the same error with one of my users. I have deleted
everything in the %temp% directory and made sure he has full access to
it and he is still getting the error. I have watched the temp
directory as he is loading GP and I see files being created but the
error is still happening. Is there anything else to try?
Thanks,
Alan
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Post by LS
I have full permissions, and have cleared the %temp% folder. This did not
happen until I did the Windows updates (Vista) Nothing more than a BIG OLD
PAIN !!
THANKS

Hey,
We have a user who is receiving this exact error. It actually pops up
everytime the GP homepage is displayed or whenever you switch homepages of
any modules. She has full control to the %temp% folder, and all of the files
have been deleted from that folder. You can actually see files being created
when GP is launched. Does anyone else have any thoughts on what other
methods could correct this or be causing this?
Thanks!

Post by unknown
Has anyone found the solution to this? I am having the same issue with a user. He has full permission, the temp folder is empty and it still occurs.

drose03

2009-10-27 13:50:01 UTC

Permalink

Post by LS
I have full permissions, and have cleared the %temp% folder. This did not
happen until I did the Windows updates (Vista) Nothing more than a BIG OLD
PAIN !!
THANKS